How Our Pricing Works
We keep pricing simple and transparent. Because every luxury appliance fault is different, we do not quote a repair price sight unseen. Instead, everything starts with a flat service call, and the cost of the repair itself is set by a written estimate you see and approve before any work begins.
What the Service Call Covers
The flat service call brings a brand-focused technician to your door with diagnostic tools and parts needs and availability are confirmed after diagnosis. It covers a full on-site diagnosis and a written estimate for the repair.
When you approve the repair, the service call fee is diagnostic and travel fees, if applicable toward the work, so the diagnosis is not an extra cost stacked on top. There is no after-hours surcharge within our hours, and every repair carries our warranty.
What You Can Expect
The technician diagnoses the fault on site, explains it in plain terms, and hands you a written estimate covering the parts and labor for the repair. Nothing moves forward without your approval, and we never bill for parts or labor you did not agree to. If you choose not to proceed, you pay only the flat service call for the visit and the diagnosis.
Because we work Mon to Sun, 7am to 10pm, an evening or weekend window costs the same as a midday one. We do not add an after-hours surcharge inside those hours, so you can pick the time that suits you rather than the cheapest one.
Completed repairs include a 180-day repair warranty. Written terms are provided with the repair. We install genuine OEM parts and cover both the parts and the labor, so a repaired appliance that needs another look within those terms is handled without a second charge.